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Free Support Page Checker

Enter any website URL and get a plain-English support-hub score — 12 automated checks for a findable support link, on-hub search, browseable topic categories, two or more support channels, a stated response-time promise, a status link, an FAQ link, an escalation path for hard questions, self-service article depth, no login wall, and no placeholder copy. Heuristics are stated as heuristics throughout. This is markup analysis of the public support hub — not a review of your support team's actual replies.

Privacy: we fetch the URL you enter to run the checks, but we never store it. The only things recorded are an anonymous pageview and, on a scored result, an anonymous "grader run" for our own stats. Public websites only.

What the checker checks

Findability

Can customers reach help?

A support link on the homepage, a page that resolves, a search box on the hub, and browseable topic categories.

Channels

Can customers get answers?

Two or more support channels, a response-time promise, a status link, an FAQ link, and an escalation path for hard questions.

Self-service

Does the hub stand alone?

Three or more help articles, no login wall on the hub, and no placeholder copy.